Welcome > About Downtown > Dockless Mobility Program

Image of E-Scooters in Downtown Jacksonville Parked by Riverfront Plaza

The City of Jacksonville officially launched a one-year pilot program for e-scooters, e-bicycles and dockless bicycles. Locals and visitors alike can rent and ride electric scooters Downtown via smartphone applications. Scooters can be rented and dropped off between the hours of 5 a.m. - 12 a.m. at 37 designated, geofenced corrals on the sidewalk and out of the way of pedestrians, parked cars or other users. Riders pay $1.00 to unlock the scooters and $0.20 - $0.35 per minute to ride, depending on the vendor (see price points per vendor below). 

This program is yet another step towards reclaiming options for pedestrians and bicyclist Downtown by providing healthy, viable and environmentally sustainable transportation alternatives.

Rules of Operation

  • Hours of operations: 5 a.m. - 12 a.m. 
  • Top motor-powered speed of 10 mph when operating on a sidewalk
  • Top motor-powered speed of 15 mph when operating in the right-of-way
  • All riders are encouraged to wear a helmet when operating an electric scooter
  • Riders under 16 must wear a helmet when operating an electric scooter

Dockless Mobility Program Documents

Dockless Mobility Program Vendors
Please note: each vendor smartphone application includes a map identifying the program boundary and corral locations

  • BIRD - $1 to unlock / $0.19 per minute
  • Helbiz - $1 to unlock / $0.20 per minute
  • LINK - $1 to unlock / $0.25 per minute / $5 deposit (refunded post-ride)
  • SPIN - $1 to unlock / $0.35 per minute

Dockless Mobility Program Vendors - Safety Protocol 
  • BIRD Safety: Safety is BIRD's obsession. Keep these tips in mind next time you ride.
  • LINK Scooter Safety TipsLINK is synonymous with safety, collaboration, and responsibility. LINK wants to remind riders to ride responsibly, always wear a helmet, obey traffic laws and signals, always yield to pedestrians, and practice good parking behavior.
  • SPIN Safe DigitalSpin Safe Digital provides riders with all you need to know about starting and ending a trip, the rules of the road, and Spin’s COVID-safe sanitation practices to keep riders healthy. Take their safety quiz and earn $5 in ride credit!

For questions, comments or concerns, please email Scooters@coj.net